Phone Support Specialist- Customer Service- Remote

POSITION SUMMARY : Responsible for first line assisting of external and internal clients with Treasury Management (TM) products and services related inquiries. Responsible for TM products & services, on boarding new online banking clients, providing remote technical assistance to clients, monitoring system performance, reporting, data analytics, client outreach and client training. ESSENTIAL FUNCTIONS : Customer Service Support (30%) Handle in-bound customer service inquiries, training and supp…

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