Assoc. Dir, Shared Service Marketing

Job Description Position Overview: Customer Service Centers (CSC) are advancing premier digital, data, and analytics capabilities to improve performance assessment and accelerate decision‑making across our remote two-way customer service engagements. The CSC team manages customer, consumer and employee service interactions in our Company’s National Service Center, Field Service Center, and Promotional Contact Center. These interactions occur across several communication channels for all our Com…

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